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WINET-TSH-3

WINET HOTSPOT 3 MONTH TECHNICAL SUPPORT

Special Code:U1681

Service
    WhatsApp Order Inquiry

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    Support inquiries received via phone and email are first attempted to be resolved by phone, with necessary redirection. In cases requiring remote connection to the customer environment, if a separate support program is available, an appointment must be made with the support specialist.

    Remote support services are provided on a 5 days/7 hours basis, during working days and hours.

     

    Support Contents

     

    • The support package duration is limited to 3 months and 5 working hours.
    • Hotspot device and Access point maintenance are included in the agreement.
    • You have the right to start the package at any time within 1 year after purchasing the support package.
    • The support package is valid for a single product. If you have multiple products, you need to purchase a separate support package for each product.
    • If you need VPN support, please contact the support specialist before completing the purchase.

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